Privacy Policy (GDPR + CCPA Compliant)
Effective Date: April 05, 2025
Introduction
Teestow (“we”, “our”, or “us”) takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://teestow.com/) or make a purchase. This policy is compliant with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws. By using our services, you consent to the data practices described herein.
1. Information We Collect
We collect various categories of information to provide and improve our services:
– Identity Data: Name, username, date of birth
– Contact Data: Email address, phone number, billing/shipping address
– Payment Data: Card details (processed via third parties such as Stripe or Shopify Payments; not stored by us)
– Technical Data: IP address, browser type, device type, OS version, language settings
– Usage Data: Pages viewed, time spent, links clicked, navigation paths
– Marketing & Communication Preferences
– Geolocation Data based on IP address
2. How We Use Your Personal Data
We use your data for the following legitimate purposes:
– To process transactions and deliver orders
– To personalize your shopping experience
– To send transactional communications and customer support responses
– To send marketing communications (with opt-out options)
– To analyze and enhance the performance and security of our website
– To prevent fraud and ensure compliance with our Terms and Conditions
– To meet legal and regulatory obligations
3. Legal Basis for Processing
Under GDPR, we rely on several legal bases to process your personal data:
– Contract: When necessary to fulfill a contract (e.g., completing your order)
– Consent: For sending newsletters or using non-essential cookies
– Legitimate Interests: Improving services, analyzing performance, preventing fraud
– Legal Obligation: Complying with tax, regulatory, or court-ordered requirements
4. Sharing of Information
We do not sell your personal data. We may share it with trusted service providers and partners:
– Payment processors: Stripe
– Shipping carriers: USPS, DHL, FedEx
– Email platforms: Mailchimp, Klaviyo
– Web hosting and infrastructure: Shopify, Cloudflare
– Analytics: Google Analytics, Facebook Pixel
These third parties are contractually bound to protect your data and use it solely for the purposes specified.
5. International Transfers
Your data may be transferred to and processed in countries outside of your residence, including the United States. We implement safeguards such as Standard Contractual Clauses (SCCs) or rely on adequacy decisions to ensure that your data receives a comparable level of protection.
6. Your Rights
You have the right to:
– Access your data
– Correct inaccurate data
– Request deletion (‘Right to be Forgotten’)
– Restrict or object to certain processing
– Receive your data in portable format
– Withdraw consent at any time
To exercise these rights, contact us at support@teestow.com. We will respond within 30-45 days.
7. Cookies and Tracking
Our site uses cookies and similar technologies to:
– Remember preferences and login status
– Analyze site traffic and user behavior
– Support marketing campaigns and retargeting
You can manage your preferences via browser settings or through our cookie consent banner.
8. Data Retention
We retain your data only as long as necessary for:
– Fulfilling your orders and support needs
– Legal and regulatory compliance
– Internal analysis and record-keeping
Data is securely deleted or anonymized once retention is no longer necessary.
9. Data Security
We use industry-standard security measures including:
– SSL encryption for data transmission
– Secure, PCI-compliant payment gateways
– Access control and monitoring
– Regular vulnerability assessments
While we strive to protect your data, no system is 100% secure.
10. Children’s Privacy
We do not knowingly collect data from children under 13. If we discover that we have done so without verified parental consent, we will delete the data promptly.
11. Third-Party Links
Our site may include links to other websites. We are not responsible for their privacy practices. We recommend reviewing their policies before submitting personal information.
12. Changes to This Policy
We may update this Privacy Policy periodically. If significant changes are made, we will notify you via email or site notification. Please review this policy regularly to stay informed.
13. Contact Information
For any questions or concerns, or to exercise your data rights, please contact us:
Email: support@teestow.com
Address: 1111B S Governors Ave STE 28752 Dover, DE 19904
Phone: + 1 (302) 4871631